Frequently Asked Questions

We currently ship within the United States and to many countries around the world. Shipping options and delivery estimates are shown automatically at checkout based on your address.

Yes! Every order on poppipals.com ships free, no minimum purchase required.

Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your package every step of the way.

If your order includes items fulfilled from different locations, they may arrive separately. Don't worry — you'll still receive everything you ordered, just possibly on different days.

We begin preparing orders quickly, so please contact us at support@poppipals.com as soon as possible if you need to make a change. We'll do our best to help before your order ships.